Privacy Policy

At Hides Craft®, we value and respect your privacy. This Privacy Policy clearly explains how we collect, store, use, and protect your personal information. Please read it carefully to understand what happens to your data when you interact with our website, fill out any form, or agree to any service.

Note: Any changes to this policy will be reflected on this page. We recommend that you review it periodically.

1. Where Do We Get Your Data From?

We collect personal information from the following sources:

A. Information You Give Us

You provide information when you:

Place an order
Create an account or profile
Compile a wish list
Communicate with us via email, telephone, or other means
Sign up for product availability alerts

This information may include:

Your name, email address, phone number, and shipping address
Recipient details (if sending products to someone else)
Your photograph
Financial information (credit/debit card details)

B. Information Automatically Collected

When you browse our website, we automatically collect:

Your computer’s IP address
Browser type, version, time zone setting, and plug-in types
Operating system and platform
Purchase history
Products you viewed or searched for
Cookie number
Duration of your visit and features used

C. Mobile / App Information

When you download our app, we may receive your device’s location data to provide location-specific services.

You can disable location settings through your device if permitted.

2. When Do We Share Your Data and With Whom?

We do not sell or rent your personal information. However, we may share it in the following limited circumstances:

🔹 Third-Party Delivery Services

Shared info: Name, address, phone number
Condition: Delivery partners are bound not to share or misuse your information.

🔹 Third-Party Payment Providers

Shared info: Name, address, debit/credit card details, order information

🔹 Transfer of Business

In the event that Hides Craft® merges with or is acquired by another company, customer information may be transferred as part of the business assets, subject to the existing Privacy Policy.

🔹 Legal Context

We may disclose information to respond to a lawful request, search warrant, or subpoena.
We may also share information when necessary to protect the rights, property, or safety of Hides Craft®, our customers, or others.

✅ No information is ever disclosed, sold, shared, or rented for commercial purposes.

3. Your Rights

You have the following rights regarding your personal data:

Right to access – Request a copy of the data we store about you.
Right to rectification – Demand corrections to incorrect or inaccurate data.
Right to erasure – Request termination of processing your data.
Right to lodge a complaint – File a complaint with us or a supervisory authority.

4. Cookies

A cookie is a small text file placed on your computer or mobile device to help us enhance your browsing experience.

How we use cookies:

Store user preferences
Track user trends
Provide customized options
Improve website functionality

You can enable or disable cookies through your browser settings. By leaving cookies enabled, you consent to our use of the personal information collected through them.